You’ve got mail

On the eve of relaunching email services for teachers and students in DET, its interesting to reflect on email. My daughter came home with her computer skills test last week, and going through the paper (like a IT concerned Dad), she had answered everything well except – no idea on the email questions. ‘why bother no one uses it’ (she is prolific with chat). For those of us in office jobs though, its our lifeline.  A recent Aus survey, found people stressed by the amount of email they receive. It seems the time taken to respond to email is an indication of stress levels. Those compelled to react to email when its received are stressed. We all know colleagues who wait for the bing in their box- then go into hyperdrive answering- its all so urgent (and urgency imbues a sense of importance).  According to this survey participants checked their inbox every 104 secnds. Another study showed it takes 64 seconds to recover your train of thought. I’ve often thought workplaces need to have better management/etiquette techniques for email- but meanwhile the kids treat email as a ‘business solution’- not something they need to engage with-rather seeing it as too formal or not chatty enough.

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About thand

I'm a currently working at NSW Departrment of Education & Training, Connected Classrooms Program, Sydney.
This entry was posted in Commentries, digital natives, Net Gen. Bookmark the permalink.

One Response to You’ve got mail

  1. Janet says:

    What is it with this metaphor about wiring in brains? I’m curious about the take-off – it IS a metaphor. What is it trying to say? That a person’s brain is “wired” by external forces, externally created experiences? It’s a completely different view to that of human beings exercising free-will – having personal agency, self-awareness and responsibility. Personally I’m for a dialectical approach that sees us making ourselves, but not in circumstances of our own choosing. How does the wired brain metaphor help? Janet

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